I’m Viet. I like making things with people for people.
I’m working as a Product Design Lead at Thrivent,
building experiences for personal finance
I worked at Kalderos, focusing on complex compliance issues in healthcare
Occasionally, I talk to college design students, giving them presentations about Product Design or participating in class room critiques.
Read the big bio
Featured workProjects from workplaces that I can speak about in depth
Bringing an old financial services corporation to this decade with a rapidly growing digital transformation department.
Read product stories
Increasing business transparency and making the work of compliance a little less painful in one of the most complex ecosystems: drug discount management.
Read case studies
Projects that were smaller in scope and have less depth, but have a lot of personal learnings for me as a designer.
Customer transaction disputes & an attempt at a journey map.
Cincinnati’s first Asian restaurant directory