We’ve got a team to build!
Jump into a project, get it going, and then make sure the next group of people are set up for success.
We even went a full 9 months without a product design director; design leads were left to hold the fort down.
2020: 15 team members, 2 designers, barely any engineers
2023: 150+ team members, 30 designers, and a full engineering practice.
Lots of re-orgs in between. In that time, I went from a Product Designer, to Senior, to Lead.
Going from 0 to 1: let’s build out our basic capabilities and get out of the 2000s first.
Many of the product requirements centered around phasing out outdated technologies and transitioning to in-house solutions, with a lesser emphasis on exploratory and discovery-driven tasks around actual people. It is what it is.
The product operating model is early in its maturity.
Re-orgs on re-orgs
We don’t even have our analytics capabilities, nor do we even have experiences to measure with metrics.
Read Act I: Consultants and Thrivent’s first mobile app